Offering
flexible PunchOut catalog is important in order to handle varied customer
requirements. For instance, there are some VARS (value added resellers) who are
unable to provide PunchOut to non-Ariba or non-SAP eProcurement system users.
With this kind of inadaptability, VARS are bound to lose their customers. So as
a VAR, you should choose a solution provider that offers PunchOut with a range
of procurement systems. So whether your customer wants an Oracle
iProcurement PunchOut or a PeopleSoft
PunchOut Catalog, it shouldn’t be a concern for you.
Also, with
different customers demanding PunchOut capability, no two catalogs will remain
the same and will offer products and pricing that is unique to each customer
account. For instance, you may offer
discounted pricing to one customer, while the other is getting products at a
much higher margin. Also, the products need to be presented in a way that suits
the business needs of the customer. So, the catalog should meet the exact
requirements of the contract that have been decided by you and the customer. On
the whole, providing a personalized shopping experience to your B2B customers is
a critical aspect of adaptable PunchOut technology.
With a
considerable increase in the usage of mobile devices, mobile ecommerce can no
longer be an afterthought for VARS. Mobile ecommerce can certainly help to
increase sales. So in this context, flexible or adaptable PunchOut
catalog also means irrespective of the device your customer is using, the
catalog should remain accessible. Whether the customer is owning a Tablet or a
smartphone, he should be able to operate the catalog. You can get the most from
your procurement based B2B buyer through a mobile friendly PunchOut catalog.
On the whole,
in order to survive and thrive in today’s hypercompetitive times, it is not
enough to offer PunchOut that connects to one or more procurement systems.
Also, the catalog should be available across a range of platforms (desktops,
laptop, and smartphones). This will help you to stay relevant and ahead of the
competitors.
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