Despite
having a highly skilled staff, quite a few owners of ecommerce store complain
about low productivity. In many cases it is observed that employees are bombarded
with manual and repetitive tasks. As a result, a lot of time is spent in such
activities, leaving no time for the more important tasks.
Here’s what
you should do so that you focus on the right activity and get higher business
returns:
Automation is the Key
The key to
boost productivity is to automate processes that can be automated. Processes
that are tedious and time consuming, are the ones that hinder the productivity
of your sales team. For instance, quotes that are created using spreadsheets is
a time-taking activity, as you spend hours in generating accurate quotes. This can
considerably reduce the performances of your sales reps.
This time
taking task can be completed in minutes if you use a sales quoting software.
The tool essentially automates the quoting process, so you spend hardly any
time in creating quotes. Whether it is selecting products from a huge catalog,
calculating the required taxes and freight charges for a quote or selecting a
distributor that gives a high margin, everything can be done with a few mouse
clicks.
As a result,
you save hours in quote creation, which can be used in dealing with more prospects.
Since you create quote quickly and handle more prospects, you are able to close
more deals in less amount of time. All this contributes in increasing
productivity and sales. Studies have also shown that quoting software can play
a major role in enhancing performance and efficiency of online business. So
incorporating such software tools into your ecommerce
platform will maximize productivity and help you to achieve
success in business.
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