Consider this: A customer requests for a quote and you take hours to
prepare the quote. This is bound to make the customer frustrated, which will
have a negative impact on his purchasing decision. Now consider another
scenario wherein you create and send the same quote in minutes. Won’t the
customer feel valued and special? Won’t it increase customer loyalty and relationship?
Won’t it positively affect consumer buying behavior? To put it simply, there is
no reason why you shouldn’t expect a positive response from the customer when
you send the quote at the earliest.
As aforementioned, sending quotes quickly does help to improve customer
relationship. Now in order to speed up the quoting process, it is necessary to
automate the process. Automation that is possible through usage of sales quoting
software, reduces the waiting time dramatically for customers.
All this will help in improving customer satisfaction which can have a positive
impact on revenue and profit margins in the long run.
Another advantage of automating the quoting process is that it simplifies
the process of creating quotes, which gives a major boost to your sales team’s
performance. Sales reps are able to handle more number of quote requests that
too without spending too much time. As a result, you get plenty of time to
interact with prospects, current and future customers. They can also give
priority to other activities like designing strategies to generate more leads
and increase conversion rate.
Thus an online quoting system is all you need to make your sales reps
more efficient, productive and successful in their designated tasks. They are able to close sales faster, spend
more time in nurturing leads and create more new customers. All this
contributes in increasing higher overall revenue for your business.
On the whole, if you want to increase sales and improve customer
relationship, all you have to do is incorporate a web quotation
software into your business.
0 Comments